(1) Submitting an application – the transferor or the transferee entrusts the broker members or the concerned party entrusts the broker members or a law firm to submit the written mediation application on the equity transaction dispute;

(2) Deciding accepting the application or not – the mediation institution makes the decision accepting the application or not within three working days upon receiving the mediation application;

(3) Verifying the application – The mediation institution verifies the materials submitted by the applicant and the relevant matters; the applicant and the respondent offer the relevant proofs on the application or claim;

(4) Dispute mediation – If the application is accepted and both parties of the dispute accept mediation, the mediation institution invites both parties to reach agreement on the dispute and the agreement shall be signed by the parties concerned and the mediation institution; if the application is accepted, the parties fail to reach an agreement or are unwilling to accept mediation, the mediation offers opinions according to the market rules after recognizing the dispute;

(5) Loss compensation – in the event the party concerned breaks the relevant provisions and the applicant or the respondent refuses to execute the mediation agreement and the equity transaction is affected, which cause economic losses of CBEX or the relevant parties of the transaction, the parties concerned shall be liable for the economic losses.